Knowledgebase

Can you help me transfer from my old host?

All web hosting accounts include 1 free transfer and migration assistance from your old provider. We will only provide transfer for your main account and any add-on domains associated. To move from your old host, you will want to submit a support ticket at http://www.hostlatte.com/cp/ Please provide your old hosting account information (Domain, Username, and Password) Transfers may take up to 24 hours, depending on our transfer queue. If you already have a full backup available you can upload it to your account using FTP or the cPanel File Manager, and our technicians can restore your backup from there.